Doing The Right Thing
For Our Customers
Trust is important to us.
We don’t ever take the confidence that our customers show us for granted; we constantly strive to demonstrate that we are reliable and trustworthy. We scrutinise our processes and make sure that we go about business in the right way.
Under the watchful eye of our Chief Risk Officer, we ensure that our customers can confidently do business with us. This means that we protect privacy, ensure that our systems are secure, manage risk, and keep all data safe.
We obsess about the confidentiality, integrity and availability of information across the group to maintain privacy and data security and prevent fraud.
We security test our own systems and conduct detailed assessments of potential vendors and partners to seek out vulnerabilities and limit cyber threats.
We actively identify, quantify and manage risks across all aspects of the business to ensure the safety of employees and the continued ability to do business whatever trading conditions we face.
Keeping Personal Data Safe
We monitor the gathering, storage and processing of personal data about our employees, customers and partners, ensuring that we comply with data protection laws across the EU, the UK, and Australia.